Return Policy for Logo Design Services
If you are not completely satisfied with your logo design, one-half of the total design price will be refunded to you.
Logo Guarantee Details: After receiving your first 3 initial designs, you may request 5 additional revisions. If you are not satisfied with any of your logo designs, you can request a refund at this point. You would only be charged for one half of the design price ($165). However if you continue with the design process after 8 revisions, then you would be charged the entire logo design price ($330).
Return Policy for Artwork
All sales of artwork are final. However Design Dance may accept returned artwork on a case-by-case basis. Please contact Design Dance at info@designdance.com or call 503-588-7512 for further information.
If your artwork has been damaged in delivery, please contact Design Dance at info@designdance.com or call 503-588-7512 as soon as possible. Design Dance will determine if the artwork can be repaired or replaced. If the artwork cannot be repaired or replaced, then the full cost of the item will be refunded.
Return Policy for Other Services
Other services including, but not limited to Graphic Design, Web Design and Development are typically custom projects. Each project is evaluated individually to determine the total project cost, based upon the unique project goals and features.
- In the event of cancellation of project by the Client for reasons other than non-performance by Design Dance, ownership of all rights and the original assets shall be retained by Design Dance. A cancellation fee for work completed, based upon the contracted price and expenses already incurred shall be paid by the Client.
- In the event of cancellation of project by the Client due to non-performance by Design Dance, ownership of all rights and assets created up to the time of cancellation shall be retained by the Client. A cancellation fee for work completed, based upon the contracted price and expenses already incurred shall be paid by the Client.
- In the event of cancellation of project by Design Dance ownership of all rights and the original assets shall be retained by Client. A cancellation fee for work completed, based upon the contracted price and expenses already incurred shall be paid by the Client.
